Your privacy matters. This document explains how r889 collects, uses, stores and protects your personal data when you use our online gaming platform. We believe in transparency — so we have written this policy in clear, straightforward English.
SSL Encrypted
256-bit data protection
No Data Sales
We never sell your data
User Rights
Access, rectify & delete
Retention Policy
Stored only as required
Six core privacy principles that govern how r889 handles your personal information
Minimal Data Collection
r889 collects only the personal data that is necessary for account operation, identity verification, fraud prevention and regulatory compliance. We do not collect data for its own sake — every data point has a defined purpose.
Encrypted & Secure
All data transmitted between your device and r889's servers is protected by 256-bit SSL/TLS encryption. Sensitive data including KYC documents and payment details is handled through dedicated secure systems.
No Third-Party Data Sales
r889 does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. Data shared with third-party service providers is limited to what is necessary for the performance of specific contracted services.
Purpose-Limited Use
Your data is processed only for the specific, declared purposes outlined in this Privacy Policy. It is not repurposed, combined with unrelated data sets or used in ways that you would not reasonably expect from an online gaming platform.
Your Rights Are Upheld
You have the right to access, correct, export and request deletion of your personal data held by r889. You can also object to certain forms of processing. Requests are handled through r889's support channels within a reasonable timeframe.
Defined Retention Periods
r889 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, to meet legal and regulatory obligations, and to resolve disputes. Data is securely deleted or anonymised once retention periods expire.
This Privacy Policy ("Policy") describes how r889 ("r889", "we", "us", "our") collects, uses, discloses, stores and protects the personal data of individuals ("User", "you", "your") who access or use the r889 online gaming and sports betting platform, available at https://r889.cam (the "Platform").
r889 is committed to protecting your privacy and handling your personal data responsibly, transparently and in accordance with applicable data protection laws. This Policy is written in plain, clear English and is designed to be understood by all Pakistani users of the Platform regardless of prior legal or technical knowledge.
By registering an Account on the Platform or by otherwise providing us with your personal data, you confirm that you have read and understood this Policy and consent to the collection and processing of your data as described herein. This Policy should be read alongside our Terms & Conditions.
Personal Data
Any information relating to an identified or identifiable natural person — directly (e.g., your name, CNIC number, email address) or indirectly (e.g., a device identifier, IP address, or combination of attributes that could uniquely identify you).
Processing
Any operation performed on personal data, including collection, storage, use, transmission, alteration, deletion or disclosure, whether by automated or manual means.
Data Controller
The entity that determines the purposes and means of processing personal data. In the context of this Policy, r889 acts as Data Controller for personal data collected from Platform users.
Third-Party Processor
An entity that processes personal data on behalf of r889 pursuant to a written agreement and strictly in accordance with r889's instructions, for example a payment processing provider, KYC verification service or analytics provider.
Cookies
Small data files stored on your device by a web browser that allow the Platform to recognise your session, remember preferences and collect aggregate usage data.
r889 collects personal data in the following categories:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC or passport number, nationality | Account registration, KYC/age verification, AML compliance |
| Contact Data | Email address, phone number, city of residence (e.g. Karachi, Lahore, Islamabad) | Account communication, support correspondence, security alerts |
| Financial Data | Deposit/withdrawal history, transaction amounts (PKR), payment method type | Transaction processing, fraud prevention, regulatory compliance |
| KYC Documents | CNIC scans, passport copies, proof of address documents, selfie/liveness images | Identity and age verification, AML and KYC regulatory obligations |
| Technical Data | IP address, device type, operating system, browser type, session timestamps | Platform security, fraud detection, technical performance |
| Usage Data | Betting and gaming activity, deposit and withdrawal patterns, feature usage | Responsible gambling monitoring, product improvement, personalisation |
| Communication Data | Live chat transcripts, email correspondence, support ticket content | Customer support, dispute resolution, quality assurance |
r889 does not intentionally collect special categories of sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data or biometric data, except where a liveness check forms part of mandatory KYC verification and is processed by a contracted verification provider.
r889 collects personal data through the following channels:
r889 processes your personal data under one or more of the following lawful bases:
r889 processes your personal data for the following specific purposes:
r889 does not sell, rent, trade or otherwise commercially transfer your personal data to third parties. Data may be shared only in the following circumstances:
r889 does not share personal data with advertisers, data brokers, marketing aggregators or social media platforms for targeting purposes.
r889 retains personal data only for as long as is necessary to fulfil the specific purpose for which it was collected, or as required by applicable legal or regulatory obligations, whichever is the longer period.
| Data Type | Indicative Retention Period | Basis |
|---|---|---|
| Account & identity data | Duration of account + 5 years post-closure | AML regulatory requirement |
| KYC documents | Duration of account + 5 years post-closure | AML/KYC regulatory requirement |
| Transaction records | 5–7 years from transaction date | Financial regulatory obligation |
| Support correspondence | 3 years from last interaction | Legitimate interest / dispute resolution |
| Technical & log data | Up to 12 months | Security and fraud monitoring |
| Marketing consent records | Until consent withdrawn + 2 years | Consent compliance records |
Retention periods listed above are indicative. Actual periods may differ where extended retention is required by a specific legal obligation or where data is needed to resolve an active dispute or investigation. Upon expiry of the applicable retention period, data is securely deleted or irreversibly anonymised.
r889 implements a range of technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, alteration, disclosure or destruction. These include:
While r889 takes all reasonable steps to protect your data, no internet transmission is entirely secure. r889 cannot guarantee the absolute security of data transmitted to or from the Platform and accepts no liability for security breaches attributable to factors outside its reasonable control.
r889 uses cookies and similar tracking technologies to operate, secure and improve the Platform. The following categories of cookies may be set:
You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may impair Platform functionality. r889 does not use third-party advertising or tracking cookies for cross-site behavioural targeting.
Subject to applicable law and the specific circumstances of your request, you have the following rights in respect of your personal data held by r889:
Right of Access
Right to Rectification
Right to Erasure
Right to Restriction of Processing
Right to Data Portability
Right to Object
To exercise any of your rights, please contact r889 via the support channels described in Section 15. We may require verification of your identity before processing a rights request. We aim to respond to all valid requests within 30 days. Complex requests may take up to 90 days — you will be notified if this is the case.
The r889 Platform is strictly for adults aged 18 years and above — or the higher minimum age required by the applicable operator or license jurisdiction. r889 does not knowingly collect or process the personal data of individuals below the applicable minimum age.
If r889 becomes aware that personal data has been collected from a minor, that data will be deleted immediately and the associated Account closed. Age verification is a mandatory component of the KYC process precisely to prevent access by underage individuals.
r889 operates internationally and your personal data may be transferred to, stored and processed in countries other than Pakistan, including jurisdictions where r889's servers, contracted processors or operational teams are located.
Where personal data is transferred outside the country of collection, r889 takes appropriate measures to ensure that such transfers are conducted in accordance with applicable data protection principles, including where possible the use of contractual data protection clauses with receiving entities.
By using the r889 Platform and providing your personal data, you acknowledge that your data may be processed in jurisdictions that may not provide the same level of data protection as your country of residence. r889 will take all reasonable steps to ensure appropriate protections are in place.
r889 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, r889 will post a notice on the Platform and update the "Last Updated" date at the top of this Policy. Where required by applicable law, we will seek your renewed consent before processing your data under materially different terms.
We encourage you to review this Policy periodically. Continued use of the Platform following any amendments constitutes your acknowledgement of the revised Policy. The current version of this Policy is always available at https://r889.cam/privacy-policy.
If you have any questions, concerns or requests relating to this Privacy Policy or the way r889 handles your personal data, please contact us through the following channels:
[email protected]
(plain text — not a clickable link)
Live Chat
Available 24/7 via the r889 Help Centre.
English and Urdu support available.
Website
https://r889.cam
Response Times
Data rights requests: within 30 days.
General privacy queries: within 5 working days.
Understanding how your data is handled is your right. If you have questions about this Privacy Policy or want to exercise your data rights, our support team is ready to help 24/7. You can also review our Terms & Conditions or learn more about responsible gambling tools available on r889.
18+ Only — r889 is not licensed by any Pakistani regulatory authority. This page does not constitute legal advice.